Category: Resources

  • Booking Time Off – Vacation & Sick Days

    ⏱️ Time required: 2–3 minutes

    📅 Used for Sick Time, Vacation, PTO, and Personal Days


    Before You Start

    • You must be logged into ADP Workforce Now
    • Your time-off balances must be assigned by HR/Payroll
    • Requests may require manager approval

    Step-by-Step Instructions

    1️⃣ Sign In to ADP Workforce Now

    1. Go to https://workforcenow.adp.com
    2. Sign in using your work credentials

    2️⃣ Go to Time Off

    1. Click Myself (top menu)
    2. Select Time
    3. Click Time Off (or Request Time Off)

    The wording may vary slightly by company, but it will be under Time.


    3️⃣ Create a Time-Off Request

    1. Click Request Time Off
    2. Select the Time Off Type, such as:
      • Sick
      • Vacation
      • PTO
      • Personal Day

    4️⃣ Choose Dates & Hours

    • Select:
      • Single day or multiple days
      • Full day or partial day (if allowed)
    • Enter the number of hours (if prompted)

    Your available balance will be shown on screen.


    5️⃣ Add a Comment (Optional but Recommended)

    • Example:
      • “Medical appointment”
      • “Family vacation”
      • “Sick day”

    Some companies require a comment for sick time.


    6️⃣ Submit the Request

    1. Review details carefully
    2. Click Submit

    ✅ Your request is now sent for approval.


    After You Submit

    • You can view status under Myself → Time → Time Off
    • Status will show:
      • Pending
      • Approved
      • Denied
    • Once approved, the time will automatically apply to payroll

    Submitting Sick Time (Same Day)

    If you are sick today:

    1. Submit the request as soon as possible
    2. Select Sick as the time type
    3. Add a short comment if required
    4. Notify your manager per company policy

    Common Questions

    I don’t see “Time Off”

    • Your company may use timesheets instead
    • Contact HR or Payroll

    My request was denied

    • Check the manager’s comments
    • Adjust dates or hours and resubmit

    I submitted the wrong dates

    • Cancel or edit the request (if still pending)
    • Or contact HR if already approved

    Important Notes

    • Requests submitted after payroll cut-off may apply to the next pay period
    • Sick time rules vary by state and company policy
    • Vacation/PTO balances may not update until approval

    Need Help?

    • Contact your Manager
    • Contact HR or Payroll
    • Use Help & Support inside ADP Workforce Now
  • Updating Direct Deposits

    ⏱️ Time required: 2–3 minutes

    💵 Applies to U.S. payroll (ACH direct deposit)


    What You’ll Need

    Before you begin, have:

    • Bank Routing Number (9 digits – U.S. ACH)
    • Bank Account Number
    • Account type: Checking or Savings

    ⚠️ Routing numbers must be ACH-enabled (most U.S. banks are).


    Step-by-Step Instructions

    1️⃣ Sign In to ADP Workforce Now

    1. Go to https://workforcenow.adp.com
    2. Sign in using your credentials

    2️⃣ Navigate to Direct Deposit

    1. Click Myself (top menu)
    2. Select Pay
    3. Click Direct Deposit

    3️⃣ Add or Edit Your Bank Account

    • Click Add to enter a new account
    • Or click Edit to change an existing one

    Enter the following:

    • Routing Number
    • Account Number
    • Account Type (Checking or Savings)

    4️⃣ Set Your Pay Distribution

    Choose how your pay should be deposited:

    • Net Pay / Remaining Balance → sends your full pay to one account
    • Fixed Amount → sends a specific dollar amount to an account

    ✅ If using multiple accounts, only one must be marked as Remaining Balance.


    5️⃣ Save & Confirm

    1. Review all numbers carefully
    2. Click Save
    3. Confirm when prompted

    ✅ Your direct deposit update is complete.


    When Will the Change Take Effect?

    • Changes typically apply to the next payroll, depending on payroll cut-off.
    • Changes made after payroll is processed will apply to the following pay cycle.
    • Some employers require Payroll/HR approval before activation.

    Common Issues & Fixes

    I don’t see Direct Deposit

    • Your employer may not allow employee self-service
    • Contact HR or Payroll

    My paycheck went to the old account

    • Change was made after payroll cut-off
    • Verify which account is marked Remaining Balance

    Invalid routing number

    • Confirm the routing number is correct and ACH-enabled
    • Use your bank’s website or a voided check

    Important Notes (USA Payroll)

    • ADP uses ACH transfers (1–2 business days)
    • Prepaid cards or fintech accounts must support ACH
    • ADP does not issue same-day corrections

    Need Help?

    • Contact your HR or Payroll team
    • Or use Help & Support inside ADP Workforce Now